Delivery Information
We ship worldwide to nearly any address. Every order is packed and dispatched professionally, fully insured for your peace of mind. If you visit our physical store, your purchase can be delivered directly to your home or any address of your choice.
To keep deliveries smooth, please provide a complete street address where the parcel can be received without issue.
If you are not satisfied with your purchase, you may return it within 15 days of receiving it for a refund of the purchase price, excluding the original postage cost. Items must be returned unused, in their original condition, with all packaging and labels intact.
- You are responsible for returned goods until they reach our facility.
- Returns after 15 days or without original labels may incur a restocking fee.
- If the error is on our side, we cover return shipping and send the correct item at no extra charge.
- To request a postage refund in such cases, please indicate it on your returns form.
Manufacturer warranty
All products come with the warranty provided by the manufacturer.
Terms vary by product
Please refer to the documentation included with your purchase for specific warranty terms.
Shipping costs
Manufacturers typically do not cover shipping for warranty claims — we are happy to help guide you through the process.
Keep your paperwork
We recommend retaining all original documents in case a warranty claim is needed.
We maintain a low return rate because we believe in providing accurate information and attentive service from the start. We are easy to work with and always put our customers first. For any questions about your order or our policies, do not hesitate to reach out.
